First Federal Establishes Free Professional Emotional Support Hotline 662-COVD (2683) for Members Affected by Covid-19

In response to the unprecedented level of both emotional and financial stress that is being experienced by our members, First Federal has established a hotline to provide free professional counseling services for its members affected by Covid-19.

Members are encouraged to call or whatsapp 662-COVD (2683) between the hours of 8am to 8pm.

In announcing the roll out of this initiative, CEO Mr Terrence Crossman said, “We continue to make members our first priority. We are seeing the impacts of Covid-19 on a daily basis and consider this initiative, a small gesture to help our members during this period of uncertainty.  This is in addition to the previously announced support also aimed at providing relief.  We intend to continue to explore avenues to assist our members wherever possible.”

First Federal will continue to devote all necessary resources to help ensure the well-being of our members.


Please follow and like us:

Your Comment:

Related Posts


Community, Press

Reduced Hours for Covid-19

Basseterre, St. Kitts. Effective March 31, 2020, First Federal Credit Union has temporarily adjusted the hours of operations for all branches to help ensure the safety of members and employees. The Credit Services Centre is temporarily closed until further notice. In addition, its Bladen Commercial Development and Chapel Street, Nevis branches remain open for the following hours: […]


Community, Press

St. Kitts & Nevis Credit Union Movement “Ease the Burden” Response to COVID -19 Pandemic

The St. Kitts & Nevis National Cooperative League Limited is the Trade Association for our four affiliates/credit unions in the Federation of St. Kitts and Nevis namely: St. Kitts Cooperative Credit Union Limited, Nevis Cooperative Credit Union Limited, Police Cooperative Credit Union Limited and First Federal Cooperative Credit Union Limited. The havoc caused by the novel coronavirus[…]