In response to the unprecedented level of both emotional and financial stress that is being experienced by our members, First Federal has established a hotline to provide free professional counseling services for its members affected by Covid-19.
Members are encouraged to call or whatsapp 662-COVD (2683) between the hours of 8am to 8pm.
In announcing the roll out of this initiative, CEO Mr Terrence Crossman said, “We continue to make members our first priority. We are seeing the impacts of Covid-19 on a daily basis and consider this initiative, a small gesture to help our members during this period of uncertainty. This is in addition to the previously announced support also aimed at providing relief. We intend to continue to explore avenues to assist our members wherever possible.”
First Federal will continue to devote all necessary resources to help ensure the well-being of our members.